Review bigWebApps HelpDesk

    We Get Headaches Just Like You, But We Don't Want Yours to be Over Your Help Desk Solution

    Find out why HelpDesk can be your trusted friend, partner, and most importantly your help desk solution without making an expensive mistake.

    • ACCESSIBLE

      HelpDesk allows your end users access to easily create and track their service request via a customer side portal. You will have ONE place to create ONE happy customer.

    • ACCOUNTABILITY

      We send immediate confirmation on closed tickets, which eliminates email trails and gives your users accountability among your team requests are completed correctly versus having them track it down.

    • SIMPLICITY

      HelpDesk developed a system which eliminates any software installation. No hardware or maintenance required. You are set up and ready to go by the time you even begin to install an on premise solution.

    • COLLABORATION

      You have created a new ticket with HelpDesk, assigned directly to a technician who you know by name. No more lengthy phone calls to people you cannot track back down.

    Try HelpDesk for free for 30 days. No credit card required!

    Sign Up for a Free Trial

    With the switch to HelpDesk from Track-It the problems of limited user access and lack of confirmation on tickets were solved immediately

    Dale IT S.C.